The quality of a move is just as significant as the price paired with it, if not more. You shouldn’t surrender your possessions to the care of Tulsa movers who aren’t tracking how effective their techniques are. That’s a problem waiting to happen and increases the likelihood of your items being broken while in transit. Here at A-1 Freeman Moving Group, we’ve got a huge emphasis on making sure we present our customers with the most outstanding Tulsa moving experience
they can conceivably have throughout an already hectic time.
We manage this by way of our Quality Assurance Program. A large part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to every one of our clients so that we can monitor how well we did during our methods. It has questions that encompass every step in the process beginning with the initial sales call all the way till the final delivery. This empowers us to receive feedback straight from the folks whose opinion is the most important, our clients!
We track all of these data points in order to get a look at a all-inclusive picture of how we’re performing. If we note that there’s a part that’s having some difficulties, we’ll be able to adjust our technique and get the problem fixed for the future. By constantly developing our processes, we’re able to stay leaps and bounds ahead of everyone else when it comes to providing consistent, first-rate customer service each and every time.
So when it comes to long distance moves
, local moves
, or any other moving requirements you have, make sure you’re hiring a professional moving company that has a strong plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate
Request a free quote