A Quality Move from a Quality Tulsa Moving Company

The quality of a move is just as important as the payment paired with it, if not more. You should think before you drop off your possessions to the supervision of Tulsa movers who aren’t following how potent their methods are. That’s a recipe for disaster and increases the odds of your possessions being damaged while in transit. Here at A-1 Freeman Moving Group, we’ve got a sizable emphasis on making sure we give our clients with the most outstanding Tulsa moving experience they can possibly have throughout an already chaotic time.

customer service is critical in moving companies We succeed in this through our Quality Assurance Program. A huge share of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to each of our clients so that we can monitor how capably we performed during our methods. It has questions that go over each step in the process leading off with the initial sales call all the way through to the final delivery. This empowers us to receive feedback directly from the folks whose opinion matters the most, our customers!

We record all of these answers in order to create a complete picture of how we’re performing. If we detect that there’s a section that’s running into some difficulties, we’ll be able to fix our method and solve the problem for the next move. By regularly developing our processes, we’re able to stay leaps and bounds ahead of everyone else when it comes to giving unvarying, first-rate customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, be sure you’re partnering with a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


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